TPF's role is laid down by the cantonal government. It focuses on quality, efficiency and innovation in order to provide a high-level service to customers. The company and its workforce do everything in their power in order to ensure that everyone's daily journey is safe, fast and competitive.

TPF undertake to achieve this task with a serious mindset and with confidence and efficiency by ensuring that equipment and passengers are safe, but also by its conduct which involves constantly testing everyday situations and exchanges with passengers and other road users.