On-line lost property enquiry form
Start the search for your lost property by filling out the lost property enquiry form. There is no charge for filling out the form. You can choose where to pick up your belongings, but you must specify where you will pick them up on the form.
Lost property enquiries at sales points
Likewise you can report the loss of your belongings at one of the TPF sales points (an administrative fee of CHF 15 is charged for this service).
The following administrative fees are charged when you collect your belongings:
|Holders of abonnements générals or annual Frimobil season tickets||CHF 5.- per object|
|Holders of half price abonnements or monthly Frimobil season tickets||CHF 10.- per object|
|Other passengers||CHF 20.- per object|
We will notify you if we have found your belongings by e-mail or SMS message.
Storage of property
Public transport regulations require lost property to be stored for the following periods:
- belongings with a value not exceeding CHF 50 - a month
- belongings with a value of CHF 50 or above - three months