Customer Service


If you have a comment, a question or a complaint, then fill out the contact form to receive a personalised reply.

Lost property

Have you left some of your belongings on a train or bus? Complete the on-line lost property enquiry form to report the loss.


Are you planning a trip out with a group of friends, or your business or association? Advice, questions, requests for quotations please telephone +41 26 351 02 00 or send an e-mail to